Refund policy

At SharpKitchen.site, customer satisfaction is our highest priority. We proudly offer a 30-day free return and refund policy to ensure confidence with every purchase.

30-Day Return Window

Customers may request a return within thirty (30) calendar days of receiving their order.

Eligibility Requirements

To qualify for a return:

• The request must be submitted within 30 days of delivery.

• The item should be returned in reasonable condition.

• Original packaging should be included whenever possible.

• The product must not show evidence of intentional damage, misuse, abuse, or unauthorized modification.

Free Returns

SharpKitchen.site provides free return service for eligible orders.

Customers must contact our support team before returning any item. Returns sent without prior authorization may experience processing delays.

Refund Process

After the returned product is received and inspected, customers will be notified regarding refund approval.

Approved refunds will be issued to the original payment method used during checkout.

Depending on the financial institution, refunds may require additional processing time before appearing in customer accounts.

Damaged or Incorrect Items

If an item arrives damaged, defective, or incorrect, customers should contact us within seven (7) days of delivery.

Photographs of the product, packaging, and shipping label may be requested to assist with verification and resolution.

Order Cancellations

Orders may be canceled before fulfillment begins.

Once processing or shipment has started, cancellation requests may no longer be possible.

Non-Eligible Returns

Returns may be denied if:

• The return request is submitted after 30 days.

• The item has been intentionally damaged.

• Excessive misuse is evident.

• Fraudulent activity is suspected.

Contact Information

Email: MerrillsMaung2376@hotmail.com

Phone: 903-340-4644

SharpKitchen.site reserves the right to update this policy without prior notice.